Privacy Policy — Lumen Clinic

Lumen Dental Center ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our clinic management platform.

1. Information We Collect

We may collect the following types of information:

Personal Information: name, email address, phone number, and professional credentials
Patient Data: medical history, treatment records, appointment information, and billing data
Usage Data: log data, device information, and analytics about how you interact with the Service

2. How We Use Your Information

We use the collected information to:

Provide, maintain, and improve the Service
Process transactions and manage billing
Send administrative notifications and updates
Comply with legal obligations
Ensure the security and integrity of the platform

3. Data Sharing and Disclosure

We do not sell your personal information. We may share data only:

With your consent
With service providers who assist in operating the platform (e.g., cloud hosting)
When required by law or to protect legal rights
In connection with a business transfer (merger, acquisition, or sale of assets)

4. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits. However, no method of transmission or storage is 100% secure.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. Patient data is retained in accordance with applicable medical record retention laws.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal data
Withdraw consent at any time
Lodge a complaint with a data protection authority

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes through the Service or via email.

8. Contact

If you have questions about this Privacy Policy, please contact Lumen Dental Center administration.

Last updated: July 2026